Q: |
Why has MAT Industries issued a recall? |
A: |
It is possible that the internal terminals of the pressure switch can come in contact with the motor housing causing electrification of the air compressor, posing a shock hazard to consumers. |
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Q: |
What product is being recalled? |
A: |
This recall involves 2 gallon, 120-volt, air compressors, operating pressure maximum of 100 PSI and air delivery of .4 SCFM at 90 psi, offered in one unique configuration whereby two 1-gallon tanks are stacked upon each other. The units sold under the HDX™ and Powermate® brand names. |
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Q: |
How many units are affected? |
A: |
About 100,000 in the United States and 7,000 in Canada |
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Q: |
Have there been any reports of injury from this issue? |
A: |
MAT Industries has received no reports of any injuries as a result of this issue. |
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Q:
| Where was the affected air compressor models sold? |
A: |
The Powermate 2 gallon air compressors were sold in the U.S. and Canada directly through a variety of retailers. The HDX 2 gallon air compressor was sold exclusively by Home Depot. |
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Q: |
What should I do if I think my product has been recalled? |
A: |
Consumers should contact MAT Industries Recall Hotline at (855) 922-2300 from 9 a.m. to 5 p.m. CST Monday through Friday. Please have your serial number readily available when you speak to a MAT representative for further instructions regarding repair of your air compressor. |
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Q: |
Are recalled products still on the shelves at the above retail locations? |
A: |
All of the affected products were pulled from store shelves. |